Get Complete Peace of Mind
The Conceigre
We manage your WordPress website for you so that you can carry on with your business with the assurance that your website is in safe hands.
Our Services
Once we onboard your website for management and care, a number of actions are taken to keep your website in good health.
Proactive Care
Proactive monitoring for uptime, spam, database overhead and updates and perform actions to update and clean the site up.
Troubleshooting
Troubleshooting of Issues, cloud backups and restore, security patches and WordPress hardening to prevent risks.
Key Metrics Reporting
Regular client reporting on important metrics like actions performed, website average performance, uptime, statistics, status of backups etc.
Always Up-to-Date
Automated and remote monitoring via a secure connection ensures that the website is always being looked into and kept up-to-date at all times.
The Promise Of Safety
Our first priority is to keep your website safe and to protect its integrity
SECURITY
Multiple layers of firewalls keep the website safe from malicious hackers and DDoS attacks. Regular Security Audits keep an eye on integrity of the software and look out for any vulnerability.
BACKUPS
Complete Daily and Weekly Incremental Backups are taken and sent to a remote location so that the latest copy of the website is always secure at multiple location, to be used in case of any contingency.
CONTINGENCY
If an untoward incident occurs, suitable corrective action is taken as quickly as possible. This includes malware removal and complete restoration of the website from a backup already taken in the past.
Doing It Right
Most WordPress websites get hacked because of a simple reason, they are not managed effectively. Be it outdated core/ theme/ plugins or inadequate security, a compromised website can become a source of great stress for its owner.
This is where we can help. With our experience and expertise with WordPress, we can make sure that you concentrate on your core efforts while leaving the technical worries to us.
%
90% More Secure
%
70% More Affordable
How Can We Help?
Maintenance
Daily WordPress Core, Theme, Plugin Updates, Database Optimisation to keep the Website performance healthy and spam cleanups. Weekly Manual Testing.
Monitoring
24×7 Uptime monitoring, Daily Security Checks, Weekly Performance and Broken Link Checks.
Security
Secure Connection and Billing, SSL and Cloudflare Support. Wordfence enabled Security and Firewall.
Cloud Backups
Daily Cloud Backups going back to 90 days. Quick restore in case of an incident or loss of the website. Added facilities to clone and migrate the website to other servers.
Performance
Website Optimisation for performance and faster loading speeds including image optimisation, caching and minify and PHP upgrades.
Client Reporting
Monthly (or Weekly) Client reporting to provide information about the activity during the month, website analytics powered by Google Analytics and SEO scores for the keywords.
Value Added Services
Complimentary and Optional Value-added services like CDN, Premium Caching by WP Rocket and access to our suite of premium WordPress themes and plugins.
Content Updates and Issue Fixes
Troubleshooting for all your website issues, fixes and consultation. Content updates and Enhancements on demand.
The Numbers
The 90%+ client retention rate over the years talks about the quality of our support
Happy Clients
Websites
Years Of Service
Happiness
The Price is Right
We take special pride in serving our clients at prices that are affordable. In fact, you can experience complete peace of mind for a month at the cost of a cup of coffee!
BASIC
Complete Peace of Mind- One WordPress Website
- One Month Care
- Daily Updates
- Daily Cloud Backups
- 24/7 Uptime Monitoring
- Weekly Security Monitoring
- Weekly Performance Monitoring
- Broken Link Checks
- Google Analytics
- DB Optimization
- Spam Cleanup
- Email/ Ticket Support
- Monthly Client Reports
- CDN
- Enhancements
- Content Updates
- WP Rocket Caching
STANDARD
The Real Deal- One WordPress Website
- One Month Care
- Daily Updates
- Daily Cloud Backups
- 24/7 Uptime Monitoring
- Weekly Security Monitoring
- Weekly Performance Monitoring
- Broken Link Checks
- Google Analytics
- DB Optimization
- Spam Cleanup
- Email/ Ticket Support
- Monthly/ Weekly Client Reports
- CDN
- Enhancements*
- Content Updates*
- WP Rocket Caching
- Best Value
PREMIUM
For the special efforts!- One WordPress Website
- One Month Care
- Daily Updates
- Daily Cloud Backups
- 24/7 Uptime Monitoring
- Weekly Security Monitoring
- Weekly Performance Monitoring
- Broken Link Checks
- Google Analytics
- DB Optimization
- Spam Cleanup
- Email/ Ticket/ Phone Support
- Monthly/ Weekly Client Reports
- CDN
- Enhancements**
- Content Updates**
- WP Rocket Caching
* Up to 2 hours per month. ** Up to 6 hours per month
FAQ
Why do I need WordPress Site Management ?
What Services do You Offer Actually?
Once we onboard your website for management and care, the following tasks are performed on the first time/ regular basis.
First Time Audits
Before we onboard your website, we perform the following set of audits to understand the current situation and pain points, if any…
- Performance Audit
- Security Audit
- SEO Audit
First Time Optimization
Based on the results of the First Time Audits, we perform the following first time optimization for the website
- Performance Optimization
- Database
- Page Size
- Caching
- Redundancy Removal
- Content Delivery Network
- Security Optimization
- Hardening WordPress
- Firewall and Security
- Existing Security Issue Fixes
- SEO Optimization
- SEO Analysis with recommendations
Regular Maintenance
After the website has been on-boarded, the website is monitored on regular intervals (24/7 / daily / weekly / monthly) and following tasks are performed:
24/ 7
- Uptime Monitoring
- Google Page Speed Monitoring
Daily
- WordPress Core Updates
- WordPress Theme Updates
- WordPress Plugin Updates
- Database Optimization
- Spam Control
- Database Backups
- Malware Scan
- Complete Website Backups
Weekly
- Manual Testing of the Websites
Problem Resolution
- Website Restore using backups
- Malware Removal
- Issue Fixes
- Queries Answered
How do you provide support ?
- By submitting a Support Ticket
- By giving us a call
- By Email
- By Contacting the iZenesis Support from within your WordPress dashboard
How do we get started?
Talk to us so that we can know your needs. You can then order the plan of your choice, provide us with you WordPress and cPanel (optional in most cases) details and we are good to start. We create our own support ID for the work.
How do we know what have you done during the month?
At the end of the month/ gig, we send you a detailed Client report with the reports about your website and explain all that we did over the period. This helps maintain transparency and accountability on our part, and awareness on yours.
What is a CDN?
CDN is Content Delivery Network, your content is uploaded to various data centres in the network so that the websites can load faster making use of the nearest possible data centre. We are resellers of CDN77 and provide CDN as a free Value Added Service which is optional for clients.
Do you handle Change Requests and Content Updates
Our BASIC plan handles automated website support only and does not handle Change Requests and Content Updates. If your WordPress needs require regular content updates (ex: blog/ products etc) or other Change requests, you can make use of the STANDARD and PREMIUM Plans.
Our Partners
Words from our clients who trust their websites with us
“…always reliable, has great communication skills and strong knowledge of WordPress maintenance and optimization. He has been keeping a few of my websites healthy for the few years. I would highly recommend…”
Let us help you safeguard Your Website
Do you have any questions? We would like to assist you with the answers. Do write to us.